Running an Airbnb isn’t just about offering a space—it’s about delivering an experience. Cleanliness is one of the top factors guests mention in reviews, and even a small oversight can lead to disappointment, complaints, or worse: negative ratings. That’s why having a detailed, property-specific cleaning checklist is a must—not a “nice to have.”
If you’re relying on a generic or default cleaning checklist, you’re likely leaving gaps in your operations. Every property is different, and your cleaning process should reflect that.
Here’s why a custom cleaning checklist matters, what to include, and how it helps maintain 5-star standards.
🧹 Why a Custom Cleaning Checklist is Crucial
1. Every Property Has Unique Features
Does your Airbnb have a hot tub? A patio with a BBQ? A Murphy bed? A custom closet organizer? These aren’t covered in standard cleaning templates, and they all require special attention.
A personalized checklist ensures that nothing unique to your space is missed, and everything your guest interacts with is in top shape.
2. Consistency Between Cleaners
Whether you work with one cleaner or rotate between a team, a property-specific checklist helps ensure consistency. Your cleaner shouldn’t have to guess how you like the throw pillows arranged or which towels go in which bathroom. The checklist becomes your standard operating procedure.
3. It Prevents Costly Mistakes
Leaving a fridge half-cleaned or forgetting to restock coffee supplies can lead to guest complaints, refunds, or lower review scores. A well-structured checklist helps prevent small issues from becoming big ones—especially during tight turnovers.
4. It Helps You Scale
If you’re managing multiple properties or looking to scale, having a checklist for each unit is critical. It helps you onboard new cleaners faster and reduces your dependency on any one person’s memory or habits.
📝 What to Include in a Custom Airbnb Cleaning Checklist
Here’s a guide to what you should cover—not based on a generic model, but tailored to your actual space and guest expectations:
🔹 Entryway & First Impressions
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Wipe down front door and check for cobwebs
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Ensure outdoor lights work
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Restock welcome brochures or snacks (if provided)
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Confirm smart lock or key system is functional
🔹 Living Room
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Fluff and neatly arrange throw pillows and blankets
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Dust behind TV and entertainment unit
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Clean under and behind sofa (guests often drop items)
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Replace batteries in remotes if needed
🔹 Kitchen
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Clean inside microwave, toaster, coffee machine
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Restock tea, coffee, sugar, and filters
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Check expiration dates on pantry items (if provided)
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Sanitize fridge shelves and handles
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Clean behind stove knobs and inside oven if used
🔹 Bathroom(s)
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Deep clean grout and behind the toilet
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Refill toilet paper, shampoo, body wash, etc.
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Check for hair in drains (critical!)
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Polish mirrors and chrome fixtures
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Replace used towels with folded, fresh ones—exactly how you want them placed
🔹 Bedroom(s)
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Make beds to your brand standard (e.g., hotel style, decorative throw placement)
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Check for items left under the bed
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Wipe nightstands and lamps
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Confirm blackout curtains/blinds are functioning
🔹 Outdoor Spaces (if applicable)
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Clean grill and empty grease tray
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Sweep patio or balcony
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Check and refill propane tank if needed
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Arrange furniture and cushions as shown in your listing photos
🔹 Final Details
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Turn thermostat to default setting
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Set lighting as per guest arrival vibe (e.g., cozy and warm or bright and welcoming)
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Do a “guest-eye walkthrough” for smells, visual appeal, and anything out of place
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Take time-stamped photos of key areas for records
📌 Pro Tip: Make It Digital
Use tools like Google Sheets, TurnoverBnB, or Properly to create interactive checklists your cleaners can access from their phones. Include photos of how you want things staged—this removes guesswork and ensures every turnover looks like your listing photos.
A custom Airbnb cleaning checklist is not just a cleaning tool—it’s a quality control system. It helps protect your property, ensures a consistent guest experience, and makes your cleaners' jobs clearer and more efficient.
Skip the generic templates and invest a little time in building a checklist that reflects your exact property, your standards, and your brand. Your guests will notice—and your reviews will show it.
Want a free template to customize for your property? Drop a comment or message and I’ll send one your way.
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